I brought our baby to Hilary following recommendation from our GP and also the midwife who did our baby’s tongue tie procedure. Our little girl had a posterior tongue tie which was impacting negatively on her feeding. We privately had the procedure done and the consultant suggested that osteopathy might also help her tight jaw and neck. She was barely opening her mouth to feed which was making breastfeeding extremely painful. She was also suffering with reflux and being extremely sick at least once a day. After the first few sessions with Hilary, our little one slept a dream!
Gradually she started to move her head more and open her jaw. She became louder and feeding was much easier. After 4 sessions, the reflux stopped and she was only sick once which was amazing! Hilary was kind, gentle and really supportive also offering some good advice for dressing and holding. I would highly recommend her to any of my friends who are struggling with newborn issues.
Christina 18th August 2021
I was recommended to see Hilary after struggling to breastfeed my baby following a difficult labour, ending in an emergency c-section. Many hours pushing down, and then whipping baby out had affected his neck and jaw, meaning he couldn’t always look to the left easily and feeds were taking me 1.5hrs. As a first time mum, I had sought medical advice, however since my baby was putting on weight, no one made any suggestions to help. After discussion with my baby massage teacher, I phoned Kendal House Clinic and was referred to Hilary. For the first time in what had been a very difficult breast feeding journey I felt heard and had my concerns validated. Over the course of our four sessions I noticed a marked improvement which resulted in free neck movement for my baby and feeding sessions reducing to 20 mins. I also did not need to use nipple shields anymore as he could now latch without difficulty. As well as the hands-on treatment, Hilary also provided useful advice on when to seek further support and other general hints and tips. My baby rather seemed to enjoy his treatment (especially watching the fishes), improving with every session, and I really valued Hilary’s guidance and reassurance. I honestly can’t thank Kendal House Clinic enough; my baby and I are so much improved with our breast feeding and range of movement. Thank you.
Justine Tomlinson 27th July 2021
I have used this clinic for years. I have a monthly appointment with Hilary who keeps my osteoarthritis in check and also keeps me well balanced with her cranial osteopathy especially since my husbands sudden death. I have also been to see Robin with random back issues. They are both amazing and knowledgeable practitioners but also very personable and make you feel very comfortable and at home. The reception team are also friendly and professional.
Julie Brooks 17th June 2021
I had my first baby, Ted, in March 2021. After a long labour and pushing for over 2.5 hours with no result they finally decided to use forceps to assist his delivery. When he finally came out Ted had a big red mark over his left eye and a small cut above his forehead, his left eye was also slightly swollen, I was told this was caused by the forceps and as promised this disappeared within a few days. Although he did have a blood shot eye for the first few weeks of his life.
Teds first week or so was quite straightforward, he mainly ate and slept and I didn’t really have any concerns however when he was around 8 days old he suddenly started to become really unsettled whenever he was awake, he cried for the majority of the day and only seemed to be comfortable when he slept, I also noticed he was very subdued and seemed very introverted, he would not interact with me or any other family members, he just seemed uninterested in his surroundings. He would sometimes cry for up to 6 hours a day and after exhausting all the usual causes like feeding, changing etc I could think of no other reason for his crying and unsettled behaviour and despite mine and my families best efforts, nothing we tried would help. We thought it may be something digestion related so we changed his formula 5 times but this made no difference. The GP even prescribed Gaviscon as they suspected he may have reflux, again this didn’t make a difference. I contacted the midwives and Health Visitors several times over a period of weeks and they put it down to Colic and told me it would pass but I had a niggling feeling something else was going on but I just wasn’t sure what. After having a conversation with a friend about Teds behaviour she recommended Hilary to me so I decided to give it a go as by this point Ted was 8 weeks old and I was getting desperate.
First of all we had a telephone consultation where I gave Hilary information about Teds birth and I also explained that he seemed to prefer to keep his head to one side and avoided moving it to the other side if he could. The second session in clinic with Hilary she explained that due to Teds long labour and forceps delivery it was possible that the muscles in the left side of his neck were affected and this was causing discomfort for him which explained the crying and unsettled behaviour. After 2 sessions with Hilary we noticed a massive difference, he was like a completely different baby. The crying completely stopped and he became much more alert and interested in his surroundings and he was smiling and interacting with us. He is 12 weeks old now and he is improving every day, we are so grateful for all the advice and treatment Hilary has provided and so glad she was recommended to us.
Thank you so much.
Jennifer Wrigley 15th June 2021
I had quite a difficult labour and birth with my daughter but didn’t realise the lasting effects this can have on a baby! At 6 months old I was really struggling with lack of sleep and just had a feeling something wasn’t quite right with my baby. She was only comfortable on her tummy and seemed to toss and turn and wake herself up all night. Following a telephone consultation with Hilary we started treatment. Hilary found Ivy her very tight muscles in her neck and back. She had a total of 5 sessions and we saw a difference in her after each one! She slept more in the day, cried less in general and woke less through the night. We noticed her rolling more freely and spending more time playing in her back. She is now able to sit comfortably unaided, grab her feet and settle herself to sleep. Prior to treatment she wasn’t comfortable in the pram or car seat and never slept in either. Now we can’t keep her awake! She is such a different baby and it is amazing to see the differences in her. We are all getting some much needed sleep and I cannot recommend Hilary enough! She is so experienced and totally puts you at ease. The whole process felt very COVID secure and I didn’t worry about going once! Thank you so so much Hilary!!
Samantha Lomas 14th January 2021
“I’m so grateful to have had Hilary work with my baby son at age 6 to 8 weeks.
There wasn’t anything particularly wrong, he was feeding, sleeping and settling well but we didn’t seem to have any what my husband and I called ‘happy awake time’. If he was awake he just seemed a bit grumpy.
We didn’t know if he was just adjusting to life on the outside but after 3 weeks I just felt that he should be happier than he was, I couldn’t put my finger on what was wrong but my intuition kept pointing me towards seeing an osteopath.
I’d heard of babies having osteopathy but thought (wrongly) it was just for babies who’d had forceps delivery or similar.
My son was born by emergency caesarean after I’d been in induced labour for 2 days. When the surgeon examined us she found that he was stuck and his head was wedged sideways and he couldn’t get into the correct position to be born naturally.
He was born at 9lb 3oz, surprising the doctors and us as my bump was on the small side.
I made the decision to contact Hilary as I just wanted a bit of reassurance that everything was normal and he hadn’t had any injuries from being wedged in the wrong position under the force of the contractions for so long because, to us, he had no obvious or visible injuries or symptoms and as a first time mum I actually felt like I was being a bit paranoid but I felt guided to follow my intuition.
I almost expected that there would be nothing wrong as the doctors, midwives and health visitor all told us that he was healthy and well but I felt that I would be more comfortable knowing my mind would be put at rest.
I had a telephone consultation with Hilary who was very thorough and addressed my concerns so kindly and professionally. I felt very reassured that I’d made the right decision and was looking forward to his appointment 2 days later.
At his first appointment he was what was his usual self at the time, just a bit grumpy and seemed uncomfortable.
Hilary showed me better ways of handling him which felt more secure and comfortable for me and that my son seemed much more comfortable in, she showed me ways of incorporating movements into his daily routine which would speed his treatment.
During his treatment by Hilary I saw him visibly relax, it was as though he felt completely properly comfortable which I’d only seen while he was sleeping up until then. The week that followed was so different to what we’d experienced so far, he showed far more interest in looking around and playing and and for the first time was settled and seemed happy while he was awake. He also no longer cried at every nappy change, which had become the norm, it was really lovely to see him so relaxed and happy.
He had 3 treatments and the difference in him is remarkable, he’s happy, playful and looks so relaxed and comfortable now.
Being new parents we had no idea what was normal and what wasn’t, I’m so grateful to Hilary for what she has done for us, I would recommend that everyone with a new baby see her, if we have another baby I will without doubt bring him/her to Hilary for a check over, however they are born.
Hilary shares her knowledge so generously, the extra tips and techniques she shared with me, not only for my son but also in my recovery from birth and c section and general parenting tips which just weren’t to us given by anyone else have made being new parents so much easier and more enjoyable and we are all so grateful, thank you”.
Thank you so much for everything you’ve done,
The Williams family
Kerri Williams 3rd November 2020
My bad back started on Saturday 11th January 2020….and I suffered until I could get an appointment at Kendal House on the Monday. They immediately booked me in with Robin. From there on my back improved on every session that I had with him. I cannot thank Robin and everyone else who I came into contact with at Kendal House … .needless to say I would highly recommend the clinic.. Many thanks.
Carol W 2nd March 2020
I was recommended Kendal House Clinic by a local osteopath as they specialise in newborns/children. I took our newborn to see Hilary as he was struggling to feed from me on one side and I wanted to rectify this as quickly as possible for a more positive breastfeeding journey. My little boy needed four appointments in total and I’m pleased to say that he no longer struggles feeding. Hilary identified tightness in his neck and jaw and sorted him out very quickly. The appointments were relaxed and the waiting area welcomes mums to breastfeed. Can not recommend the clinic and it’s services highly enough. Thank you.
Kirsty Louise 28th January 2020
I knew of the clinic following my own treatment from the clinicians and was aware of the Baby Health checks. After what turned out to be a traumatic birth and first two weeks with my son we visited Hilary. She is such a wonderful person, a caring nature and so much knowledge to share. She has so much more time to give than I found I got from the Health Visiting team who were also confusing me too.
The guidance ranged from feeding, to manual handling and general care as he has grown. Following his time in NICU and respiratory concerns and unknown reason for needing the neonatal care Hilary was able to support us with treatment and handling for poor respiratory lung capacity on one side and also a squashed face from delivery meaning his breathing was both noise and intermittently stopping which is fearful itself never mind being a new mum. Hilary was amazing with me too as my worries and anxieties she could see impacted on him. his colic became a sever problem with silent reflux and her guidance helped a lo in those desperate times.
He has grown and developed so well that we have felt as parents more at ease to manage him but also realise that with a little help it can work wonders if you open yourself to a different method of treatment. Attention to detail is something I would say made me feel more confident as a new first time mum and without Hilary I’m not sure we would of had a calmer, happier baby as quickly as we have achieved. Baby whisperer yes and Guardian Angel for parents to receive guidance from was and is something she will never realise helped me as much as it did. I’m truly grateful for the knowledge and time she devotes to children and babies and the advice is invaluable for life.. Thank you doesn’t seem to be sufficient words to say how grateful we are for your input with our son.
Louise Kerr 25th July 2019
Robin is an amazing man with magic hand. Over the years robin has fixed me from foot, knee, back, hand and neck. He’s a lovely man and always know he will fix me.
The receptionist are lovely and very helpful. Thanks for all your hard work.
Rebecca Ann Ormerod 16th April 2019
Can’t recommend Hilary enough!
My son was born with torticollis (tightening of his neck muscle) on the right side which caused him to favour sleeping on his left. This made him develop moderate Plagiocephaly & severe Brachycephaly (flat head syndrome) on his head.
After weekly visits to the amazing Hilary for the last 3 months his torticollis has been corrected.
What I didn’t expect from our visits was all the advice, care and knowledge we received from Hilary to help with my sons development!
She really is the baby whisperer.
Emma Wood 16th April 2019
Hilary is just amazing! I have seen her numerous times over the last 10 years for a variety of issues from a locked jaw to a trapped nerve to bringing my two baby boys for help as newborns. She has worked miracles every time and after only a few sessions. And to top it all she is a truly caring and all round lovely person! Thank you Hilary!
Clare Wiggans 10th December 2018
I would recommend Hilary to all parents. I took my son to see her when we were at rock bottom – symptoms of silent reflux, very unsettled, issues latching etc. At the first consultation Hilary was quickly able to identify his issues and over 4 sessions gently worked on him to resolve the problems. By the end of his treatments, my son was calmer, confidently latched to feed and was an altogether different baby. Thank you Hilary.
LC Anderson 5th October 2018
Hilary is truly wonderful! We first went to see her when my daughter was a few months old and very unsettled. Hilary immediately helped us to feel at ease and very honestly assessed how she might be able to help us. She worked wonders at that time and I immediately booked an appointment once my son was born last September. Once again she has proved to be invaluable with her work on his umbilical hernia and other issues. We would, and often do, recommend her to everyone. My husband always tells people that she has ‘magic hands’!! Thank you Hilary xx
Christine Richards 3rd June 2018
After reading the reviews I decided to make an appointment for my very unsettled 3 month old. I hoped like other reviewers Hilary would be able to help. Our little girl was extremely unsettled, hated lying down and always seemed uncomfortable. Hilary was fantastic, she quickly identified what may be the cause and we finally felt there may be a glimmer of hope that things could change. Within 3 visits our baby girl is more relaxed, happy and for the first time will settle lying down. Last night she slept through the night in her crib which has never happened before!
Lucy Burnett 8th April 2018
Hilary is a magician. It really is as simple as that.
Biba Tanya 20th March 2018
Robin was excellent, very warm and friendly chap. Can’t wait for my next appointment. 5 star treatment. Receptionist was lovely also.
Lesley Mcmullan 17th March 2018
All I can say is that Hilary is amazing! I would recommend her to anyone. I 1st took my daughter Olivia to see Hilary at 11 weeks after she was recommended by a friend. Olivia was very unsettled and would only sleep if she was led on me. I couldn’t lie her down without her crying and we really struggled.
On our first visit to see Hilary she could see straight away how unsettled and unhappy she was. Hilary noticed that Olivia was really stiff on her left side this was causing her pain and was the reason why she had been so unhappy. Over the last 3 months Hilary has worked her magic on her. Olivia really struggled with tummy time as her left side was giving way and was weak. Hilary has given me loads of advice and tips on how to help her, she has helped Olivia so much and I could see a difference after the 1st visit. I would recommend Hilary to anyone. Thanks to her I now have a really happy baby.
Lucy Melling 16th February 2018
Better late than never! I took my 6 month old son to Kendal Clinic as he wasn’t sleeping and had extreme colic. After the first treatment, he slept for 2 hours solid, after the 6th treatment, he was sleeping a good 6 hours a night! Best money I’ve ever spent….I’ve just recommended you to someone. My son is 15 now! As I said…better late than never. Thank you Kendal House.
Diane Withnell 21st July 2017
I would highly recommend Kendal house clinic, Hilary has done an amazing job with my little boy, he couldn’t breath through his nose, had a terrible time with his chest & breathing. Now his breathing & chest has dramatically improved and he can now breath through his nose!! Hilary has changed his life & mine for the better, thank you Hilary
Lindsey Hanney 30th January 2017
I suffered a trapped nerve in my back and unable to sleep in bed or walk more than 30 feet because of the pain.
Now 5 weeks on with the help of Matt I’m now almost back to normal. Thank you to Matt and the team at Kendal House.
Andy McLaughlin 10th May 2016
My son has benefited from Hilary’s Cranial osteopathy treatment over numerous years, first used her when he was a little toddler suffering from glue ear till now when he’s a strapping teenager going through yet another growth spurt and a bout of teeth grinding.
I won’t recommend something unless I believe that it is a good service or of benefit and it is just that – fantastic,friendly, caring, hands on treatment.Thank you Hilary and team xx
Sally Jo Houghton 12th January 2016
I’ve just had a wonderful facial and head and shoulders massage from Linda prior to going on holiday. Her treatments are the best, tailored specifically for each client. I’ve been coming to Linda for years and can thoroughly recommend her professional, warm manner and dedication to her work. Thanks again, Linda!
Penny Monk 22nd October 2015
Took my 7 week old daughter for cranial treatment. She spent most of her waking moments fussing and crying. I thought I was going to go insane and feared that my baby would never be happy. I researched osteopathy treatments for babies after reading about it on a forum. I was very skeptical as I’d never heard of it before. Kendal house clinic seemed the right fit, because they offer a free checkup for under 6 month old babies. I went in and Hilary treated my daughter. Hilary was very understanding and so patient, put me right at ease and after the first session I saw a huge difference. She went from sleeping 1 1/2 hours at night to 4 hours straight. The day after she sat in her bouncer so content and even started babbling away! Thank you Hilary! I would definitely recommend Kendal House Clinic to anyone considering treatment.
Fahima Dalal Mulla 6th June 2015
Robin is amazing a true gent does wonders for my hubby.
Nicki Westray 13th March 2015
Hilary is currently treating my 19 week old twins. Just after one treatment on my son I could see the difference. For the first time he has slept through the night and not struggled to breath. I can’t thank you enough Hilary and would recommend Kendal house clinic to anyone wanting to get their children treated. Thanks again!
Parveen Patel 16th January 2015
When my baby was 7 weeks old she was still jaundiced, vomited after most feeds and screamed for over 3 hours every evening, at the end of my tether I, very skeptically, booked an appointment with Hilary.
Within hours of the second session the jaundice had disappeared, the vomiting stopped and she no longer screamed. We have continued to see Hilary to rectify her “flat head” due to her only being able to look one way for the first 8 weeks.
I was incredibly sceptical as I didn’t understand what cranial osteopathy was but would recommend anybody with a new baby has a free baby health check to ensure your baby is as comfortable as possible!
Beckie Hi 21st February 2014
Would like to say a big thank you to Kendal House Clinics!
Two months ago, I couldn’t walk 100 yards, now I’m walking miles! The Occupation Health Doctor has just given me the all clear to go back to work, I’m ironing my uniform.
Look out Burnley, I’m back!
Christopher Pate 6th January 2014
Highly recommended!! Elbow feeling much better today thank you Robin.
Lisette Bradshaw 30th November 2013
I would recommend Kendal House to anyone. Hilary treated both me & my daughter, she was excellent! Really can’t say anymore. If I ever needed to see an osteopath again, I would only go here.
Hannah Sykes 26th October 2013