Coronavirus Update 10/05/22

Dear Patients,

Policy update, May 2022- Changes to COVID-19 Guidance in England and Kendal House Clinic policy.

Self-isolation and a positive Covid-19 result.

As I am sure you are aware, on Monday 21st February 2022, the Prime Minister announced the removal of measures put in place during the Covid-19 pandemic as we learn to live with the virus. From the 24th February 2022, the Government removed the legal requirement to self-isolate following a positive test.  

Adults and children who test positive will continue to be advised to stay at home and avoid contact with other people for at least 5 full days and then continue to follow the guidance until they have received two negative test results on consecutive days.

From Thursday 24th February In-line with Public Health England, we are asking that if you (the patient or patient chaperone including accompanying parent) has any of the main symptoms of Covid-19, or a positive test result, that you call the clinic on 01200 424901 (answerphone available out of reception hours) or email us at: to advise and reschedule your appointment. Should Public Health advice and government guidance around self-isolation change in the future we will update accordingly.


Face coverings are no longer required by law in England, but remain a requirementin health and care settings to comply with infection prevention and control (IPC) and adult social care guidance. This includes hospitals and primary or community care settings, such as GP Practices, Osteopath Clinics, and Dental surgeries.

You (the patient) are required to wear a face covering on entering any healthcare setting and must keep it on until you leave, unless you are exempt or have a reasonable excuse for removing it. Please find more information on face coverings here Face coverings: when to wear one, exemptions and what makes a good one – GOV.UK (

We politely request that all patients (unless you are exempt) continue to wear a face covering when visiting Kendal House Clinic. We will also continue to have a small supply of disposable masks at the front desk should you need one for your visit. Please ask at reception on arrival.

Where possible we are still asking patients to wait in your car or outside when arriving for your appointment and wait for our call to invite you into the clinic. Please let us know if you are arriving on public transport. We also ask that where possible you come to the clinic on your own, of course Mums with babies and children must attend or if you need a carer or chaperone. 

As we approach the warmer months of the year, we will maintain a well-ventilated clinic by opening the windows where necessary to encourage continuous fresh air flow. Please also continue to wash your hands on arrival or utilise the hand sanitiser automatic dispenser.

We will review our ‘Living with Covid’ policy on a regular basis and should changes be made, we will be in contact again with an update.

Thank you for your continued support throughout the pandemic. We all look forward to getting back to a new normal. Should you have any questions regarding this policy, please do not hesitate to be in touch.

Please note our Privacy Notice can be viewed at our website under ‘More Info’ then ‘Your Data’

With kind regards,  

Robin & Hilary Percival


Kendal House Clinic

May 22 Update

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