Things will be a little different at Kendal House Clinic while we still have cases of Coronavirus in the UK. We want to keep you safe and still be able to do the job of supporting your health needs with Osteopathy and Acupuncture.
We will need to talk to you ahead of your appointment to make sure you are well and that you are not in a high risk group for the Corona virus. We will be taking your case history on the phone or via “WhatsApp”.
When you have an appointment we will ask you to stay in your car when you have reached the clinic. We will then call you and invite you in when we are ready for you. Only you, or you and your carer, or as Mother and baby/child, can come into the building. All adult patients must now wear a mask and you will be asked to wash your hands immediately and then we will take you through to the treatment room.
You will notice that we will be wearing PPE ,masks ,aprons and gloves but we are still the same underneath all the regalia. The treatment couches have a new look too. The pillows are wipeable plastic and the couch covers have gone so that we can wipe everything down. We will do this before you come in and when you leave. Payment now has to be by card or BACS as we will no longer handle cheques or cash.
We hope very much that these changes will not interfere with the good service that you expect from us at Kendal House Clinic but rather enhance your feeling of well-being that we have your health and safety at the core of all we do.
We look forward to welcoming you, and to the better times to come.
Robin and Hilary Percival and all the Kendal House Clinic Team.